Fixed price, by invoice, separate from the app
Shopify accessibility remediation: we fix your theme, and you publish it when you are ready.
From $2,500, about 10 business days. We work in an unpublished copy, test every template by keyboard and give you a dated record of every change. We ask for theme access only, never your orders or customer data.
Email only, no calls. Not legal advice.
Get a fixed quote
Method
How the work is done.
AccessComply’s scanner checks every page in scope. Our AI assisted tooling tests each template by keyboard in a real browser and reads the name, role and state each control gives a screen reader. Vijay, the founder, reviews every finding and signs off the work.
Not included: testing by people who use assistive technology, or a certificate of conformance.
What you get
What we do, and what we do not.
Both lists matter before you pay, so here they are side by side.
Included
- The fixes, made in the copy of your theme:Button and link namesForm labelsKeyboard focusSkip linksHeadingsContrastDescriptions for images placed in the theme
- Suggested descriptions for your product photos, as a list for you to add. They are stored with your products, not in the theme, so they would go live at once
- Every template tested by keyboard: tab order, focus you can see, menus, drawers, modal windows, the cart, product options, and forms that can be filled in and closed
- The name, role and state each control gives a screen reader checked, and what fails fixed in the theme code
- A dated evidence record: before and after scan results for each page, every change and the file it was made in, the keyboard results for each template, and what remains and why. Written so you can hand it to your lawyer
- Usually done within 10 business days of access being granted. The date is written in the invoice email
Not included
- Anything inside another app’s widget, such as reviews, chat or popups. We name the app and what to ask its support
- Video captions, PDFs and your checkout
- A theme Shopify does not let apps or collaborators edit. If that is your theme, the first half is refunded in full
- Judgement calls only you can make, such as what a photo is meant to say
- Legal representation, or any promise that a claim ends or that your store meets a law. No one can promise that
One time, in US dollars
Fixed prices, confirmed before you pay.
A template is one kind of page in your theme, such as a product page, a collection or the cart. We look at your free scan and confirm by email which price applies, before any invoice.
- A theme with up to 15 templates
- $2,500
- Half to start
- A theme with 16 to 40 templates
- $4,500
- Half to start
- More than 40 templates
- Quoted by email before any invoice
- One time, in US dollars, on a fixed price invoice emailed with a payment link
- Half to start, half on handover
- If we find we cannot do the work, for example because the theme cannot be edited, the first half is refunded in full
- Not billed through Shopify, and separate from any app plan
Audit first? The website accessibility audit starts at $950, and its full fee is credited toward remediation if you order within 30 days of the report. To see what an audit finds, read our sample report on Shopify’s Dawn demo store.
What happens after you ask
What happens after you ask for remediation.
You ask
Use the form above or email us your store address, your theme name and any deadline.
We reply with the price and the date
We look at your store and theme and confirm by email which price applies, $2,500 or $4,500, and the date we will finish, before you pay. Then a fixed price invoice in US dollars with a payment link: half to start.
You approve our collaborator access
A collaborator access request from Shopify, for theme permissions only. You approve it in your Shopify admin and can remove it at any time. If your store asks for a collaborator request code, it is in your Shopify admin under Settings, Users, Security; send it with your first email.
We work in a copy of your theme
We duplicate your live theme and work only in the unpublished copy, usually within 10 business days of access. Your live store is not touched.
You preview it and publish it
Nothing goes live until you publish it yourself, with your own click. The second half is due at handover.
You keep the evidence record
A dated record of every change and every keyboard test, with what remains and why. Share it with your lawyer or developer.
Working to a deadline?
Tell us your deadline in the form or in your first email. We reply with the dates before you pay. Remediation does not need the audit first.
Evidence
What we found on stores that were sued.
Our own research, with the data free to download, and the outside figures these pages cite, each with its source.
54
Shopify stores named in federal ADA website cases filed from May to September 2026, scanned up to ten pages each.
220
automated accessibility issues on the median store.
49 of 54
stores had at least one critical issue.
13 of 17
stores sued 60 days or more before our scan still had a critical issue.
Read the study and download the data. Automated checks cover only part of WCAG, and the study names no store.
57%
of issues by volume were found by automated testing in Deque’s study of first time audits. That is why we also test every template by keyboard.
1,427
In 2025, 1,427 digital accessibility lawsuits, 45% of all federal filings, targeted companies that had already been sued, according to UsableNet’s 2025 year end report.
$1 million
In April 2025 the FTC approved a final order requiring accessiBe, an overlay vendor, to pay $1 million. We do not sell a widget.
Not ready to ask yet?
See what is on your store first.
Free, no signup, 2 to 5 minutes for up to 10 public pages. It shows which issues your store has, page by page.
Free, no signup. Up to 10 pages, and most scans take 2 to 5 minutes.
Optional
After the work: keep it fixed.
Themes change, apps update and new products arrive. In 2025, 1,427 digital accessibility lawsuits, 45% of all federal filings, targeted companies that had already been sued, according to UsableNet’s 2025 year end report.
Shield, $79 a month
The app scans your store every week and writes AI image descriptions for the images you add later.
Citadel, $199 a month
Everything in Shield, with a scan every day and a verified review each month.
App plans are billed through Shopify, with a 14 day free trial, and you can cancel in Shopify at any time. They are separate from the remediation invoice.
Who you work with
A named person signs off your work.
Founder, AccessComply
He reviews every finding and signs off the work, on the audit and on remediation.
AccessComply, 2219 York Rd, Suite 400, PMB 1013, Timonium, MD 21093, United StatesEmail only: support@accesscomply.com
Questions
What owners ask before they pay.
- Will this end my demand letter or lawsuit?
- No one can promise that, and we do not. We fix what we find in your theme code, test every template by keyboard and give you a dated record of the work that you can hand to your lawyer. This is not legal advice; your lawyer handles the claim.
- Is this an accessibility widget or overlay?
- No. A widget adds a script on top of the page and leaves your theme as it was. We change the theme code itself. In April 2025 the FTC approved a final order requiring accessiBe, an overlay vendor, to pay $1 million.
- Who does the work?
- AccessComply’s scanner checks every page in scope, and our AI assisted tooling tests each template by keyboard in a real browser and reads what each control gives a screen reader. Vijay, the founder, reviews every finding, signs off the work and is your contact by email. In Deque’s study of first time audits, automated testing found 57% of issues by volume, which is why every template is also tested by keyboard.
- Do you touch my live store?
- No. We duplicate your live theme and work only in the unpublished copy. When the work is done you preview the copy and publish it yourself. Nothing goes live without your own click.
- What access do you need?
- A Shopify collaborator access request for theme permissions only. We never ask for your orders or customer data, and you can remove our access at any time.
- Should I order the audit first?
- You do not need to: remediation starts from your free scan and our own checks. If you want a report before you decide, order the website accessibility audit first. Its full fee is credited toward remediation if you order within 30 days of the report.
- How do I pay?
- By a fixed price invoice in US dollars, emailed with a payment link: half to start, half on handover. It is not billed through Shopify and is separate from any app plan.
- What if my theme is bigger?
- A theme with up to 15 templates is $2,500, and one with 16 to 40 templates is $4,500. A theme with more than 40 templates is quoted by email before any invoice. A template is one kind of page in your theme, such as a product page, a collection or the cart. We look at your free scan and confirm which price applies by email, before any invoice.
- How long does it take?
- Usually within 10 business days of access being granted. The date is written in the invoice email.
- What if you cannot do the work?
- If we find we cannot do the work, for example because Shopify does not let collaborators edit your theme, we tell you by email and refund the first half in full.
- Can we talk on the phone?
- We work by email only, at support@accesscomply.com, so every answer you get is in writing and you can forward it to your lawyer or developer.
- Can I just use the app myself?
- Yes. The AccessComply app is a separate product, billed through Shopify: you approve every ready fix in one press, or see each change first. The free plan includes 3 fixes every 30 days, and the paid plans fix everything the rules can. Remediation is work we do for you: every template tested by keyboard, what fails fixed in a copy of your theme that you publish, and a dated evidence record. To fix it yourself with the app, start from the ADA letter page or compare the app plans and prices.
Send us your store address.
We reply by email with the price that applies and the date we will finish. Tell us if you have a letter or lawsuit and its deadline, and your theme name.