How Much Does a Shopify Accessibility Audit Cost?

The honest answer is that a Shopify accessibility audit has no trustworthy universal price. A five-template review, a full purchase-journey evaluation, and an enterprise engagement with documents, mobile assistive technology, retesting, and procurement deliverables are different services.

The six cost buckets

Build the budget from the work you actually need:

1. Discovery and automated scanning — representative routes, viewports, states, crawl exclusions, and machine-testable rules.
2. Manual evaluation — keyboard, screen reader, zoom, reflow, content meaning, error handling, and task completion.
3. Remediation — theme code, Shopify content, design, copy, media, documents, and third-party coordination.
4. Verification and retesting — the affected state after each change, plus regression checks on related journeys.
5. Documentation — finding details, evidence, remediation records, accessibility statement input, and any procurement deliverable.
6. Ongoing monitoring — changes to products, themes, apps, content, and customer journeys after the dated evaluation.

Legal review is a separate professional service when applicability, a demand letter, contract language, or a regulatory question is involved.

What changes the quote

• Number of representative templates and unique components.
• Theme complexity and custom JavaScript interactions.
• Customer accounts, checkout extensions, localization, and market-specific states.
• Third-party apps and content the merchant cannot edit directly.
• PDFs, video, audio, and other non-HTML assets.
• Desktop and mobile assistive-technology combinations.
• Whether the provider fixes issues or only reports them.
• Number of retest rounds and expected response time.
• Required ACR, procurement, or governance deliverables.
• Access to development environments, design files, and engineering support.

Questions for an audit proposal

• Which pages, templates, states, and user journeys are in scope?
• Which WCAG version and conformance level guide the evaluation?
• Which browser and assistive-technology combinations are included?
• How are third-party content, checkout, media, and documents handled?
• Does the deliverable distinguish automated from manually verified findings?
• Are false positives, duplicate patterns, and severity reviewed by a person?
• Is remediation included, and who owns the code changes?
• How many retests are included?
• What does the provider explicitly exclude?
• Does the provider promise an outcome it cannot guarantee?

Where AccessComply fits

AccessComply offers a free public automated scan and an installed Free plan with three app scans per calendar month plus three eligible deterministic fixes per rolling 30 days. Paid monthly plans are Starter at $49, Shield at $99, and Citadel at $399; optional annual Shopify billing is available. See current pricing for exact entitlements and annual amounts.

The product checks eligible automated rules on discoverable pages within its reported scope. For safely source-mapped candidates, a merchant approves the candidate or operation before a supported write. Supported writes create restore records and receive a post-change check.

AccessComply does not replace an independent manual audit. It cannot establish WCAG, ADA, or EAA compliance and cannot promise that every theme, third-party component, document, state, or customer journey is covered.

A sensible purchasing sequence

1. Run an automated baseline and record its exact scope.
2. Identify the highest-value customer journeys and representative templates.
3. Obtain written manual-audit and remediation quotes for the uncovered work.
4. Separate product subscription, professional audit, remediation, and legal review in the budget.
5. Require retesting and define who owns each unresolved item.
6. Keep monitoring after publication because a dated audit does not cover future storefront changes.

Use the accessibility response budget worksheet to total your own provider estimates. It is a planning tool, not a forecast of legal exposure.