AccessComply

Free diagnostic

Is your Shopify store ADA compliant?

10 questions mapped to the WCAG 2.1 + 2.2 AA criteria most-cited in ADA Title III demand letters. Each "no" or "unsure" adds risk weight; the total maps to a lawsuit-risk tier — CRITICAL, HIGH, MEDIUM, or LOW.

1. Every product image on your store has descriptive alt text (not just the product name)?

WCAG: 1.1.1 Non-text Content

2. All body text passes a 4.5:1 contrast ratio against its background?

WCAG: 1.4.3 Contrast (Minimum)

3. Every form field (newsletter, search, checkout) has a programmatic label, not just a placeholder?

WCAG: 3.3.2 Labels or Instructions

4. Every interactive element (menus, dropdowns, modals, swatch pickers) is operable using only the keyboard?

WCAG: 2.1.1 Keyboard

5. Keyboard focus is visibly indicated everywhere — your theme has not removed focus rings with `outline: none`?

WCAG: 2.4.7 Focus Visible

6. Icon-only buttons (cart, search, account) have accessible names via `aria-label`?

WCAG: 4.1.2 Name, Role, Value

7. Mobile tap targets are at least 24×24 CSS pixels? (WCAG 2.2)

WCAG: 2.5.8 Target Size (Minimum)

8. Customer-account login allows password paste and does not rely on cognitive function tests like image-CAPTCHA without an alternative? (WCAG 2.2)

WCAG: 3.3.8 Accessible Authentication (Minimum)

9. Your store has a published accessibility statement, linked from the homepage footer?

WCAG: Best practice (required by EAA + RGAA)

10. Your store does NOT rely on an accessibility overlay (accessiBe, UserWay, AudioEye, EqualWeb) as its primary remediation?

WCAG: Best practice (FTC v accessiBe, Jan 2025)

FAQ

Is this quiz a real accessibility audit?

No. This is a self-reported diagnostic mapped to the 10 most-violated WCAG 2.1 + 2.2 AA criteria. A real audit requires running an automated scanner against your live storefront (axe-core via AccessComply's free scan) plus manual review by a human evaluator.

Does a "LOW" tier mean I will not get sued?

No. Lawsuit risk is influenced by factors outside this quiz — your specific URL footprint, whether you have served a customer with a disability who pursued a complaint, your industry vertical, and your state. The quiz tier is a relative position against the demand-letter target distribution.

Why is the overlay question worth so much?

In January 2025 the FTC ordered accessiBe to pay $1,000,000 for deceptive overlay-compliance marketing claims. UsableNet H1 2025 data shows 22.6% of ADA-sued sites had an overlay installed; courts have allowed those lawsuits to proceed, sometimes citing the overlay as evidence of awareness without genuine remediation. Relying on an overlay raises rather than lowers your risk.

How does the score map to dollar exposure?

See the ADA Lawsuit Cost Calculator for a dollar-range estimate that incorporates the same overlay penalty, active-remediation discount, and state-specific multipliers used here.