Where should your Shopify accessibility work start?

A 2-minute self-check — no signup, no data captured. Answer 8 yes/no questions and get an accessibility action-priority signal (LOW, MEDIUM, HIGH, or CRITICAL) plus your top next steps. It is not a storefront audit or legal advice.

1. Do you sell to customers across the United States, European Union, or other regulated markets?
2. Is your store image-heavy or built around complex product options, menus, pop-ups, or purchase flows?
3. Do any product images on your store lack descriptive alt text?
4. Can a shopper complete your entire checkout using only the keyboard (no mouse)?
5. Does your store have a published accessibility statement linked from the footer?
6. Are you relying on an accessibility overlay widget (accessiBe, UserWay, AudioEye, EqualWeb) as your fix?
7. Has your theme been customized beyond its defaults (custom code, apps that inject markup, page builders)?
8. Have you ever received a demand letter, complaint, or any legal contact about accessibility?

FAQ

Does this check predict a lawsuit or determine legal compliance?

No. It maps eight answers to an internal action-priority score. It is not a validated probability model, legal advice, a compliance certification, or a substitute for an audit. Scan and manually test the live storefront; if you received legal correspondence, consult qualified counsel.

Why is an accessibility overlay not enough?

An overlay can change how a page looks or behaves without correcting all underlying theme, content, or app code. It cannot replace source fixes, manual keyboard and assistive-technology testing, an issue-reporting process, or accurate documentation of remaining limitations.

What should I do if someone has reported a barrier or contacted me legally?

Keep the message, acknowledge the customer through an appropriate channel, investigate the reported journey promptly, document the work completed, and avoid promising a legal outcome. If the contact is a demand letter, complaint, or lawsuit, consult qualified counsel for advice on the specific facts and jurisdiction.

Disclaimer: This is a self-assessment, not legal advice and not a compliance determination. The action-priority level is an internal questionnaire score, not a validated risk model or lawsuit probability. It does not certify your store as conformant or nonconformant. For a technical starting point, run an automated scan against your live storefront. If you have received a demand letter or lawsuit, consult qualified ADA Title III defense counsel.